Two new Call centers will create more job offerings despite the economic crisis. ACE Global Contact Center Philippines Inc. and Zenta Philippines Inc. both located at the One World Square Building in McKinley Hill, Fort Bonifacio, Taguig City.
About Zenta
- Zenta is one of the world’s fastest-growing Indian business process outsourcing (BPO) companies, with headquarters located in the US. It manages campaigns from credit card and mortgage servicing to accounts receivable management and healthcare revenue cycle management.
About Ace Global
- ACE Global is a North America-based business process outsourcing (BPO) company specializing in debt collection. It has been in the business for over 30 years and has provided services to banks, retailers, oil companies, utility companies, hospitals, communication companies, academic institutions, and mortgage lenders.
Industry experts from the business process outsourcing (BPO) believe that Barack Obama’s victory in the US presidential election will have no major direct impact in the growth of the industry in the Philippines.
Oscar Sañez, chief executive officer of the Business Process Association of the Philippines (BPAP), said that victory of Obama will have only little effect on the BPO industry in the country.
Obama has expressed during the campaign that he is not in favor of outsourcing jobs to other countries. His campaign website (www.barackobama.com) said that Obama and his vice-president-elect Joe Biden would end tax breaks for companies that send job overseas.
Business outsourcing may not be the most glamorous industry in the world but it is one of the few bright lights amid the doom and gloom of the global financial crisis.
The two countries which have benefited the most from outsourcing, India and the Philippines, expect to see some initial pain from the financial turmoil but the industry is confident it will ride out the storm.
In the Philippines the business process outsourcing (BPO) industry expects growth this year of between 35-40 percent on revenues of around seven billion dollars.
