eTelecare Global Solutions, Inc. (Telecare) is a provider of business process outsourcing (BPO) services focusing on the voice-based segment of customer care services delivered from both onshore and offshore locations. eTelecare provides a range of services, including technical support, financial advisory services, warranty support, customer service, sales, customer retention, and marketing surveys and research. Its services are delivered from four delivery centers in the Philippines and seven delivery centers in the United States. The Company generates revenue from the customer care and other BPO programs it administers for its clients. eTelecare provides its services to clients under contracts that consist of a master services agreement, which contains the general terms and conditions of its client relationship, and a statement of work, which describes in detail the terms and conditions of each program it administers for a client.
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Paxys, Inc. (Paxys) is a holding company, which focuses on investments in the business process outsourcing (BPO) industry within the Asia Pacific region. The Company’s subsidiaries are engaged in diversified services, such as contact center, data transcription, salary packaging and software solutions. To diversify the Company’s business, the Company through its wholly owned subsidiary, Paxys Australia Pty Ltd (PAU), acquired SmartSalary Pty Ltd. (SmartSal) on June 5, 2006. On October 19, 2006, the Company signed a joint venture agreement with Stellar Holdings, Inc. (SHI), a wholly owned subsidiary of J-Telecom Interest, Inc. (J-Tel). J-Tel is a United States company, which provides business solutions services across a range of industries in Australia, Canada and Europe.
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